TELEHEALTH
Fundamentals of Telehealth
Telehealth has been practiced for over a decade but many providers and ancillary staff have not provided direct clinical care using telehealth. Digital health will continue to expand in health care and its important clinicians and administrators at all levels have a clear understanding of telehealth and the requirements for a successful service.
The Foundations of Telehealth gives a foundational understanding of telehealth across technology modalities, care settings and the different roles each clinician plays in care delivery. A special emphasis is provided for video visits as a basic level understanding of telehealth.
Telehealth is a tool to deliver clinical care, it is not a unique and distinct clinical service. The course covers use cases, how telehealth can be integrated into your in person services, the difference between treating a patient in person versus via video and the necessity of clinical workflow design to ensure you’re meeting standard of care when using telehealth.
MODULES
MODULE 1: Telehealth Definitions, Legal, Regulatory, Security & Compliance
- Lesson: Telehealth Definitions – World Health Organization, US
Health System - Lesson: Types of Telehealth – Inpatient, Outpatient, Direct to
Consumer, Remote Patient Monitoring - Lesson: Liability & Legal Requirements
- Privacy, Security & Compliance
MODULE 2: Planning Your Telehealth Service
- Lesson: Build Your Vision For Telehealth
- Lesson: Literature & Telehealth Efficacy Use Cases
- Lesson: Assessing Telehealth Resources
- Lesson: How Telehealth Fits in Your Hospital, Clinic and Services
MODULE 3: Telehealth Team & Website Manners
- Lesson: Champions – Why They Matter and How You Won’t Succeed Without Them
- Lesson: Team Member Roles
- Lesson: Lesson: Website Manner
- Lesson: Telehealth Presenter
MODULE 4: Technology
- Lesson: Tech Equipment & Video
- Lesson: Video Room Set Up
- Lesson: Email, Text, Patient Portals, Electronic Medical Record
- Lesson: Scheduling Video Visits, Documentation & ePrescribing
MODULE 5: Clinical Workflows
- Lesson: Video Visit Workflow Overview
- Lesson: Meeting Standard Of Care
- Lesson: Scheduled Visits versus On Demand
- Lesson: Use Cases & Scenarios of Video Visit Services
MODULE 6: Staff Training & Go Live
- Lesson: Technology, Clinicians & Workflow Training
- Lesson: Testing & Mock Patient Run
- Lesson: Go Live
WHO SHOULD ENROLL
Medical & Nursing Students
International Medical Students
Physicians & Surgeons
Administrators
HOW IT WORKS
COURSE LENGTH
1 DAY
DURATION
4 TO 6 HOURS
CLASS SIZE
UNLIMITED
EFFORT
4 to 6 HOURS
FORMAT
100% ONLINE
MODEL
SELF-GUIDED
COURSE TAKE-AWAYS
✓ Telehealth definitions by World Health Organization and US Health Care System
✓ Types of Telehealth
✓ Clinical Workflows to Ensure Meeting Standard of Care
✓ Roles & Responsibilities for Clinicians and Non Clinicians
✓ Technology Requirements
FACULTY
Sam Lippolis, MPA
Digital Health & Telehealth Instructor
Samantha Lippolis is a virtual health expert creating telemedicine programs for 10 years. She teaches physicians and clinicians in private practice how to plan, implement, and grow telehealth.
Her weekly video blog Sam I Am Innovates covers the topics of video visits to remote patient monitoring. In addition to mini telemedicine courses and step-by-step guides, each episode is designed to help private practices take immediate action on the most important strategies for a successful telehealth program.
Prior to training providers in private practice Samantha worked for large health systems and academic medical centers. She was the Telemedicine Director for University of Cincinnati Health, Centura Health, University of Colorado Physicians Group, Children’s Hospital Colorado, and Kaiser Permanente Colorado. Sam’s created programs from the ground up and implemented telemedicine services across 5 states in 19 specialties.
Samantha was named a Rural Health Fellow in 2012 by the National Rural Health Association and a fellow in telehealth by the Clinton Global Initiative University in 2010. In 2015, she worked directly with and testified in the Colorado House, Senate, and Medical Board to provide reimbursement parity and modernize medical board guidance for telehealth. In 2019, she advocated alongside the Ohio Hospital Association and testified in the Ohio House to pass telehealth parity legislation.
Samantha holds a Master’s of Public Administration from the University of Colorado.